BFA / support center
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Find answers about MMA event tickets, your account, live streams and replays. If the issue persists, contact us through our official channel.
Choose a topic ↓01 / Tickets and payment
Find your ticket.
Purchase and access details are linked to the order in your account.
Open my orders →I paid, but the stream is missing from My Broadcasts.
Make sure you signed in with the account used for the purchase. Check the payment status in My Account → Orders. If the order is confirmed but the stream is still missing, contact official support with your order number. Never share your password or payment details.
How do live streams, fight replays and venue tickets differ?
A live stream ticket gives access to the selected event on this site; the event replay is included only when stated in the purchase terms. An individual fight replay grants access to the recording of the selected bout. A venue ticket admits you to the event in person and does not include online viewing. Check the product name, date and access terms before buying.
My venue admission code did not arrive by email.
First check the payment status under My Account → Orders. Codes for a verified order also appear in its details. Check your spam folder; if you still cannot find them, contact support with your order number.
How can I request a refund?
For a live stream, individual fight replay or venue ticket, open the relevant order under My Account → Orders and use the refund request option. Include the product type, event or fight name and the issue. Delivery, cancellation and refund conditions are assessed for the product purchased. A recorded request is not confirmation of a refund; follow the request and payment status in your order.
02 / Stream and device
Back to the stream.
Watch on this site at broadcast time with the account that purchased the live stream ticket.
Open My Broadcasts →The stream started, but the player will not open.
Open the event again from My Broadcasts. Refresh the page, check your connection, and try an up-to-date browser. If the problem continues, send us the event name, approximate time, and error message.
The picture freezes or there is no sound.
Check your connection and device volume. Stop and restart the player, then refresh the page. If the same issue occurs in another browser, tell us the broadcast time and your device.
What will I see before the stream starts?
The purchased event page shows a waiting screen. Once the live source is verified and the stream opens, you can watch from that same page.
03 / Fight replays
Watch it again.
Past events and individual fight replays are listed with their own access terms.
Explore past broadcasts →The live stream ended. Why is the replay unavailable?
The recording and protection checks must finish first. If your ticket includes the replay, follow its status in My Broadcasts. If an error persists, send us the event name and order number.
Where can I find an older fight?
Fight cards group announced bouts by event into main and preliminary cards. Check the event or fight details for replay availability and access terms. Public videos are in Past Broadcasts.
Open fight cards →Can I resume a replay where I left off?
Your progress is saved for available fight replays linked to your account. Use My Account → Continue watching to resume.
Continue watching →04 / Contact
Need help?
Reach out.
For a live stream, individual fight replay or venue ticket enquiry, include your order number, product type, event or fight name and when the issue began. Never send passwords, card details or stream keys.
Kırkkonaklar, Şemsettin Günaltay Cd. No: 308 D: F, 06610 Çankaya/Ankara
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